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Click to enlargeHi,

My name is Connie Willis; and this is my husband, Jody. Our family would like to thank you for visiting our web store. Please feel free to contact us with any of your skating questions.

There is a lot of helpful information available at Technical "Stuff" and at the various Links.

Please send your email to the appropriate email department to avoid a delay in receiving a response.



  • E-mail us for the status of your order. Please include your order number. If you do not know your order number, include the name the order is under.

  • E-mail us requesting a Return Authorization. Please include your order number. If you do not know your order number, include the name the order is under.

  • E-mail us requesting Exchange Information. Please include your order number. If you do not know your order number, include the name the order is under.

  • E-mail us with your telephone number, if you would like a telephone call. Or call us toll-free at 1-866-419-1977 to place an order by telephone.

  • E-mail us for Sizing Help
    1. We will need to know the model of skate that you would like to order, as "not all boots are created equal."
    2. Please include the length of your longest foot in your email.
    3. We will also need your current shoe size;
    4. whether you are male or female;
    5. and whether your feet have quit growing.
    6. Please refer to the Sizing Guidelines before emailing us. As this may answer your questions.
    7. Include your telephone number, please.

  • E-mail us with your Technical Questions